Recently I've been lucky enough to be working with Age UK Kensington & Chelsea, helping them make the move to a new database/CRM system. Part of this has work has involved extracting the information from their outgoing system, which has given me the chance to do a bit...

Jargon is everywhere and it generally does us no favours. The IT world is particularly bad for this. There are TLAs everywhere! (Three Letter Acronyms)

There is often confusion between "CRM" and "CMS", especially within frontline charities. Frontline charities are those...

Looking at how Twitter are handling the upcoming GDPR regulation.

Why you shouldn't be taken in by GDPR clickbait.

More about maps, including how to accurately draw Devon.

Mapping real world data. KML files, Google Mapping and delving into some exciting Unix commands.

The voluntary sector is going increasingly cloud-based. 10 years ago it was a given that if you had a database, it was run locally (on a server in a cupboard, most likely) and office applications etc were run on the user's own machine. Today the vast majority of databa...

Following on from yesterday's blog post about Zoho, I've been working with Salesforce today, and thought I'd put up a quick post about its suitability for a frontline charity.

Salesforce, like Zoho, offers a free "way in" for charities - the first 10 licenses are free....

GDPR

It's going to be a big year for UK charities because GDPR is coming in May. GDPR (the General Data Protection Regulation) will extend the existing Data Protection Act, and bring more duties and requirements for everyone storing and using personal data - which of co...

This is a video from a series I did a while ago for Dizions, who make the Charitylog and Crossdata software packages. If you'd like a series produced for your in-house systems, please get in touch!