Recently I've been lucky enough to be working with Age UK Kensington & Chelsea, helping them make the move to a new database/CRM system. Part of this has work has involved extracting the information from their outgoing system, which has given me the chance to do a bit of analysis. This heat map shows two years, or thereabouts, of referrals to their Dementia services (advice, 1-to-1 support, befriending, groups and more). Maps and heat maps are fabulous. They certainly take a

Why you shouldn't be taken in by GDPR clickbait.

More about maps, including how to accurately draw Devon.

Mapping real world data. KML files, Google Mapping and delving into some exciting Unix commands.

Following on from yesterday's blog post about Zoho, I've been working with Salesforce today, and thought I'd put up a quick post about its suitability for a frontline charity. Salesforce, like Zoho, offers a free "way in" for charities - the first 10 licenses are free. However, unlike Zoho, the free version you get access to is just the same as the paid-for version, so I have to say that for a free CRM, Salesforce has the edge here. I've found that many charities have somethi

On this blog I'll be posting regular updates about my work, plus industry insights into GDPR, data management and other issues that relate to the UK voluntary sector. Thanks for stopping by! #GDPR #Charities #Databases #Data